Privacy Policy

Last updated: January 2026

At Équipetoi.ca, the protection of your personal information is a priority. This privacy policy is intended to inform you of how we collect, use, disclose and protect your personal information, in accordance with the applicable laws in Quebec and Canada, including Law 25.

1. Collection of Personal Information

We may collect the following personal information when you use our website or contact us:

First and last name
Email address
Phone number
Mailing address
Billing and payment information (when making a purchase)
Information related to your business (if applicable)
Any other information you choose to share with us via a contact form, information request or transaction

2. Collection Methods

Your personal information is collected through the following means:

Website forms
Online transactions
Email or telephone communications
Connection cookies and similar technologies

3. Use of Personal Information

The personal information collected is used for the following purposes:

Responding to your information requests
Processing and managing orders and payments
Providing after-sales service and technical support
Improving our website, products and services
Communicating with you about our products, services or promotions (if you have consented)
Complying with our legal and regulatory obligations

4. Sharing of Personal Information

Équipetoi.ca does not sell or rent your personal information.

We may, however, share certain information with third parties only when necessary, including:

Service providers (web hosting, online payment, marketing tools)
Logistics or technical partners
Government authorities when required by law

These third parties are required to protect your personal information and to use it only for the intended purposes.

5. Connection Cookies

Our website uses cookies in order to:

Ensure proper website functionality
Analyze website performance and usage
Improve the user experience

You may configure your browser to refuse cookies or to be notified when a cookie is used. However, some website features may be affected.

6. Retention of Information

Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

7. Information Security

We implement physical, technological and administrative security measures to protect your personal information against unauthorized access, loss, theft or disclosure.

8. Your Rights

In accordance with applicable law, you have the following rights:

Access your personal information
Request the correction of inaccurate or incomplete information
Withdraw your consent to the use of your information (subject to legal obligations)
Request the deletion of your information, where applicable

To exercise your rights, please contact us using the information below.